Privacy policy

Express Rental ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website expressrental.store or use our services.

If you do not agree with this policy, please do not use our website or services.

Information We Collect
We collect various types of information to provide you with the best possible service and comply with legal requirements. This includes:

Personal Information: such as your full name, email address, phone number, and driver’s license number. This information is necessary for processing bookings, verifying your identity, and communicating with you.
Billing and Payment Details: including payment method and billing address to process rental payments securely.
Rental Information: details about your pickup and drop-off locations, rental dates, and history to manage reservations and improve our services.
Technical Information: such as your IP address, browser type, device details, and website activity. This helps us analyze website performance, improve user experience, and detect potential security issues.

How We Use Your Information
Your information is used responsibly to:

Process Reservations and Payments: ensuring your booking is confirmed and payment is processed accurately.
Verify Your Identity and Eligibility: to meet legal and safety requirements, such as checking your driver’s license validity.
Provide Customer Support: answering inquiries, managing requests, and resolving issues promptly.
Enhance Our Services: analyzing data to improve website functionality, user experience, and our rental offerings.
Send Important Updates: including booking confirmations, changes to your reservation, or important service notifications.
Comply with Legal Obligations: fulfilling requirements set by authorities or regulatory bodies.

Sharing of Information
We respect your privacy and do not sell your personal data. However, to operate effectively, we may share your information with:

Payment Processors: trusted partners who assist us in processing payment.
Insurance Providers: when necessary for claims or coverage related to your rental.
Legal and Regulatory Authorities: when required by law or to protect our rights.

Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and tailor content to your interests. You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no online transmission or storage method is completely secure. You are encouraged to safeguard your account credentials and notify us immediately of any suspicious activity.

Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:

The right to access the data we hold about you.
The right to correct inaccurate or incomplete information.
The right to request deletion or restriction of processing.
The right to object to certain uses of your data.
The right to withdraw your consent at any time.
The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us at contact@expressrental.store. We will respond promptly in accordance with applicable laws.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy
Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@expressrental.store